Effective Date: 2024.11.01
Welcome to TATSEI. Your privacy is of the utmost importance to us. This Confidentiality Policy details how we collect, use, disclose, and protect your personal information when you visit our website tatsei.com, in strict compliance with the European Union General Data Protection Regulation (GDPR).
1. Information We Collect
We gather various types of information to provide and enhance our services. This includes:
a. Personal Data
- Identification Data: This includes your name, postal address, phone number, and email address, which are necessary for order processing and delivery.
- Payment Information: We collect credit/debit card numbers and billing addresses to facilitate secure payments.
- Account Information: When you create an account, we collect your username, password, and purchase history to manage your account and improve your shopping experience.
b. Technical Data
- Log Data: We automatically collect information such as your IP address, browser type, operating system, access times, and the pages you view on our site to enhance security and improve our services.
- Cookies: We use cookies, which are small data files stored on your device, to personalize your experience and analyze website performance.
2. How We Use Your Information
The information we collect is used for various purposes, including:
- Service Provision and Improvement: We use your information to process orders, manage your account, and enhance our product offerings and website functionality.
- Communication: Your email address and phone number are used to send you order confirmations, updates, and promotional materials that you might find interesting.
- Legal Compliance: We may process your data to comply with legal obligations, such as tax regulations and other mandatory legal requirements.
3. Legal Basis for Processing
Our processing of your personal data is based on the following legal grounds:
- Contractual Necessity: Processing your information is necessary to perform the contract you have with us, such as fulfilling orders and managing your account.
- Consent: We will seek your explicit consent for processing your data for specific purposes, such as marketing communications.
- Legal Obligation: We may process your data to comply with legal obligations, such as record-keeping for tax purposes.
- Legitimate Interests: Processing your data is necessary for our legitimate interests, such as improving our services, provided these interests are not overridden by your rights and interests.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist in providing our services, such as payment processors and shipping companies, may have access to your information.
- Legal Authorities: If required by law, or in response to legal processes such as subpoenas or court orders, we may disclose your information to legal authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner as part of the transaction.
5. Your Rights Under GDPR
Under the GDPR, you have several rights regarding your personal data, including:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You can request corrections to any inaccurate or incomplete personal data.
- Erasure: You have the right to request the deletion of your personal data.
- Restriction: You can request that we restrict the processing of your personal data under certain conditions.
- Data Portability: You have the right to request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your personal data for certain purposes, such as direct marketing.
To exercise any of these rights, please contact us at hello@tatsei.com or (+33) 07 4980 5600.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, and destruction. This includes using encryption, access controls, and secure servers.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations, resolve disputes, and enforce our agreements.
8. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze our website traffic. You can manage your cookie preferences through your browser settings, and you may opt out of certain cookies.
10. Changes to This Policy
We may update this Confidentiality Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Confidentiality Policy, please contact us at:
TATSEI
Email: hello@tatsei.com
Phone: (+33) 07 4980 5600
Thank you for trusting TATSEI with your personal data. Your privacy is paramount to us.
